The app does not launch correctly or the app content does not load. What can I do?

If your app doesn't open or the content doesn't load or doesn't load correctly, you can try the following:

1. Make sure you have enough storage space on your device.
2. Make sure you have a stable internet connection. This is the only way to load and open the app content.
3. Make sure you have downloaded the latest software update to your device and installed the latest update of the LUMEUS app.
4. If the app doesn't start or content doesn't load, try closing the app completely and restarting it or turning your device off and on again.

If the above tips do not help you, feel free to email us at support@lumeus-app.de and we will try to fix the problem with you as soon as possible.