Cookie Policy

Information about the use of cookies on our website

What are cookies?

Cookies are small text files that websites store on your computer or mobile device when you visit them. They are commonly used to make websites work, or work more efficiently, and to report information back to the site owners.

What types of cookies do we use?

Necessary cookies

These cookies are essential for the website to function properly.

  • Session management
  • Security features
  • Core website functionality
  • Login status

Functional cookies

These cookies enable enhanced functionality and personalisation.

  • Language settings
  • User preferences
  • Regional settings
  • Saved preferences

Analytics cookies

These cookies help us understand how visitors interact with the website.

  • Visitor statistics
  • Page views
  • Time on page
  • Popular content

Marketing cookies

These cookies are used to show you relevant advertising.

  • Personalised advertising
  • Retargeting
  • Conversion tracking
  • Social media integration

Third-party cookies

We also use cookies and scripts from trusted third-party providers, each of which only loads after you consent:

  • Google Tag Manager (server-side): Controls the loading of Google Analytics 4 and Google Ads — only if you consent to analytics or marketing cookies
  • Meta Pixel (Facebook/Instagram): To measure ad performance — only if you consent to marketing cookies
  • Klaviyo: For newsletter sign-up forms and email marketing — only if you consent to marketing cookies
  • YouTube / Vimeo: For embedded videos
  • Google Maps: For address autocomplete during checkout
  • Calendly / Typeform: For appointment booking and embedded forms
  • Payment providers (Stripe): For secure payment processing

How can you manage cookies?

Browser settings

You can manage cookies in your browser settings:

  • Chrome: Settings → Advanced → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Settings → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Cookie settings on our website

You can change your cookie preferences at any time via our cookie banner or in the privacy settings.

What happens if you disable cookies

Important note:

Disabling certain cookies can affect how our website works. Some features may no longer be available or may not function correctly.

Cookie lifetime

We use both session cookies and persistent cookies:

  • Session cookies: Deleted automatically when you close your browser
  • Persistent cookies: Stored for a defined period (a maximum of 2 years)

Contact

If you have any questions about our use of cookies, you can contact us at any time:

EmoTrain GmbH

Am Buchet 8a

82057 Icking

E-Mail: [email protected]

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

Last updated: August 2026